Can I cancel a lesson?
Yes, you can cancel a lesson for free up to 24 hours before the scheduled start time. Cancellations within 24 hours incur a 50% fee. Tutor cancellations always result in a full refund.
Can I Cancel a Lesson?
Yes! You can cancel any upcoming lesson from your Dashboard.
Free Cancellation
Cancel more than 24 hours before your lesson for a full refund (or no charge if payment hasn't been captured yet).
Late Cancellation
Cancel within 24 hours of your lesson and a 50% cancellation fee applies. The other 50% is refunded.
Cancellation Deadline
You can cancel up to 10 minutes before the lesson starts. After that, cancellation is no longer available online — please contact support.
Steps to Cancel
- Go to your Dashboard
- Find the lesson under Upcoming Lessons
- Click the three-dot menu
- Select Cancel Lesson and confirm
For the full details, see our Cancellation & Rescheduling Policy.