Klasu Help Centre

Answers to the most-asked Klasu questions: booking lessons, payments, safeguarding, the online classroom, becoming a tutor and everything in between.

Browse by category

• How It Works

  Learn how Klasu connects you with qualified tutors

• Messaging

  How to message tutors and communicate on Klasu

• Introductions

  Free introductory meetings with tutors

• Bookings

  Booking, rescheduling and cancelling lessons

• Klasu Classroom

  Using the online classroom for lessons

• Payments & Refunds

  Payment methods, billing and refund policies

• Safeguarding

  Keeping students safe on our platform

• For Tutors

  Information specifically for tutors